Citadel Exzellenz Group · Legal

Privacy Policy.

How we collect, use, and protect your data when you interact with Citadel Exzellenz Group.

Last updated: 23 May 2026

Privacy Policy

Citadel Exzellenz Group respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and the rights available to you under applicable data protection law.

1. Data Controller

Citadel Exzellenz Group
HRB 22474, Munster
Email: info@citadelexzellenz.com

2. Data We Collect

  • Identity and contact data you submit through forms, email, or direct outreach.
  • Organisation, role, and enquiry details related to training, GeoTech, or advisory requests.
  • Technical usage data such as IP address, browser type, device information, and page activity where needed for security or performance.

3. How We Use Your Data

  • To respond to enquiries and deliver requested information.
  • To manage programme registrations, payments, and customer support.
  • To maintain site security, improve service delivery, and meet legal obligations.

4. Legal Basis for Processing

We process personal data where necessary to take steps requested by you before entering a contract, to perform a contract, to comply with legal obligations, or to pursue legitimate interests that do not override your rights and freedoms.

5. Data Sharing

We do not sell personal data. We may share data with trusted service providers where required for hosting, payments, administration, or compliance, and only to the extent necessary for those services.

6. Data Retention

We keep personal data only for as long as needed for the purpose it was collected, or for as long as required by contract, law, audit, or dispute-resolution duties.

7. Your Rights

Depending on your location and the applicable law, you may have the right to access, correct, erase, restrict, object to, or receive a copy of your personal data. You may also withdraw consent where processing depends on consent.

8. Cookies and Tracking

We may use limited cookies or similar technologies for core site functionality, analytics, and security. Where required, we will request consent before using non-essential technologies.

9. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

10. Changes to This Policy

We may update this policy from time to time. The version published on this page is the current version.